Deposit Payment and Cancellation Policy

Call or email for details. 304-787-3202 or manager@condosatwinterplace.com

 

Security Deposit

There will be security deposit in the amount of $250.00 as a credit card authorization at time of reservation. The authorization will remain active until 48 to 72 hours after check-out or until house keeping has inspected the unit.

 

Check-in

Keys will be provided at time of check-in. Check in time from 5:00 p.m. to 9:00 p.m.

 

Check-out

Check out time is 11:00 AM This is strictly enforced. Keys are to be returned at check-out.

 

Pets

Pet are not allowed ( NO exceptions )

 

Refunds and Adjustments

There are no refunds or adjustments as a result of factors over which we have no control, i.e. weather, neighbors, or early check out.

 

Maintenance

We make every effort to keep each property and its equipment in good working order. In the case of a breakdown we will strive to repair it as soon as possible after being notified by you of the problem. We cannot guarantee televisions, vcr's, appliances, etc. No refunds or adjustments will be made for mechanical failure.

 

Parking

Parking in the condominium's parking lot is limited to two cars per unit. There is a parking lot about a half mile at the main lodge.

 

Damage

We ask our guests to report any breakage upon occurrence. All units are checked carefully by our inspection crews after departure. All guests will be held responsible for any damage to the unit during stay.

 

Maintaining a Family Environment

We are serious about maintaining a family atmosphere for the enjoyment of our guests. We will rent to families and responsible adults. Absolutely no house parties allowed. Kegs are not allowed in units. Violations of the above are grounds for immediate eviction without refund of rent or deposit.